Notice: Undefined index: HTTP_SEC_FETCH_SITE in /var/www/prooveglobal_usr62/data/www/prooveglobal.com/catalog/controller/common/seo_pro.php on line 131 Privacy Policy

Privacy Policy

PRIVACY POLICY WHEN USING THE SITE

We highly value our users' privacy and do our best to protect it. The Company has great respect for the confidential (personal) information of all persons, without exception, who have visited the Website and got known about the products offered by us under TM PROOVE/TM PROOVE PROduct with lOVE. For this reason, the Company endeavors to protect the confidentiality of personal data (information or a set of information relating to an identified or identifiable individual) in order to create and ensure the most comfortable conditions for each user when using the services of the Website.

This Privacy and Personal Data Protection Policy (hereinafter referred to as the "Policy") describes the Company's personal data processing practices, the types of personal data collected, the purposes for which such personal data is used, the Company's interactions with third parties, the security measures in place to protect personal data, the conditions under which personal data may be accessed, and the contact information for users to access, modify, block or delete their personal data, and to address any questions that may arise.

This Privacy and Personal Data Protection Policy has been developed by BE FIRST COMPANY LIMITED, addressed at: RM4, 16/F, HO KING COMM CTR, 2-16 FAYUEN ST, MONGKOK KOWLOON HONG KONG, (hereinafter referred to as the "Company", "Seller" and/or "Data Owner"), which establishes the procedure for obtaining, collecting, accumulating, storing, processing, using, ensuring the protection and disclosure of personal data (hereinafter referred to as the "Data" and/or "Personal Data") through the website: Prooveglobal.com (hereinafter referred to as the "Website" or "Site") and/or related services and tools.

Please take the time to read our Privacy Policy and let us know if you have any questions.

   Sincerely, BE FIRST COMPANY LIMITED

 

Unless otherwise stated below, the provision of your personal data is not required by law or contract, nor is it necessary for the conclusion of the contract. You are not under any obligation to provide us with data. If you choose not to provide personal information, this will not affect you. This only applies if no other information is provided during subsequent processing operations.

"Personal data" means any information relating to the identification of a natural person and any information relating, directly or indirectly, to an identified or identifiable natural person (data subject).

 

SERVER LOGS

You can visit our websites without providing any personal information.

 

Each time you access our website, usage data is transmitted to us or our web host/IT service provider via your internet browser and stored in log data (so-called server log files). This stored data includes, for example, the name of the page accessed, the date and time of access, the IP address, the volume of data transmitted and the provider of the request.

 

CONTACT INFORMATION

Please contact us if you wish. The person responsible for data processing:

BE FIRST COMPANY LIMITED

Address: RM4, 16/F, HO KING COMM CTR, 2-16 FAYUEN ST, MONGKOK KOWLOON

HONG KONG, SNINA

Tel.: Whatsapp/WeChat: +18038015900

E-mail: mike@proove.vip

 

If you contact us by e-mail, we will only collect the personal data (name, e-mail address, message text) that you provide. The purpose of the data processing is to process and respond to your contact request.

If the contact is used for pre-contractual activities (e.g. advising you if you are interested in purchasing, preparing an offer) or relates to a contract that has already been concluded between you and us, this data processing is based on the applicable laws of your country of residence.

We will only use your e-mail address to process your request. Your data will then be deleted in accordance with statutory retention periods, unless you have consented to further processing and use.

 

COLLECTION AND PROCESSING WHEN USING THE CONTACT FORM

When you use the contact form, we collect your personal data (name, e-mail address, message text) only to the extent that you have provided it. The data is processed for the purpose of establishing contact. If the contact is used for pre-contractual activities (e.g. advising you if you are interested in purchasing, preparing an offer) or relates to a contract that has already been concluded between you and us, this data processing is based on the applicable law of your country of residence.

 

CUSTOMER ORDERS AND CUSTOMER ACCOUNT

When you open a customer account, we collect your personal data to the extent specified there. The purpose of processing the data is to improve your shopping experience and to facilitate the processing of orders. Processing is based on the applicable laws of your country of residence and with your consent. You may withdraw your consent at any time by notifying us, without this affecting the lawfulness of the processing carried out on the basis of your consent prior to its withdrawal. Your account will then be deleted.

 

COLLECTION, PROCESSING AND TRANSFER OF PERSONAL DATA WHEN YOU PLACE AN ORDER

When you place an order, we collect and process your personal data only to the extent necessary to fulfil and process your order and to deal with your enquiries. The provision of the data is necessary for the conclusion of the contract. Failure to provide the information will result in no contract being concluded. The processing is necessary to enter into a contract with you.

 

For example, your information will be shared with your chosen carriers and drop shipping providers, payment service providers, order processing providers and IT service providers. In all cases, we will strictly comply with legal requirements. The amount of information transferred is kept to a minimum.

 

THE USE OF YOUR E-MAIL ADDRESS FOR THE SENDING OF NEWSLETTERS

Notwithstanding the processing of the contract, we will only use your e-mail address for our own promotional purposes to send you newsletters if you have expressly consented to this. Processing will be carried out in accordance with the laws of your country of residence and with your consent. You may withdraw your consent at any time without affecting the lawfulness of the processing that was based on your consent prior to its withdrawal. You may unsubscribe from the newsletter at any time by clicking on the unsubscribe link in the newsletter or by contacting us. Your e-mail address will then be removed from our mailing list.

 

The Site uses Google Analytics, GTM, Facebook Pixel. The rules of confidentiality policy of these services fall under international standards and are available in the public domain.

 

For more information on terms of use and data protection, please visit:

https://policies.google.com/technologies/partner-sites  https://policies.google.com/privacy?hl=de&gl=de.

https://www.facebook.com/privacy/policy/?entry_point=data_policy_redirect&entry=0

https://support.google.com/tagmanager/answer/9323295?hl=ru

 

DURATION OF STORAGE

After the contract has been fully processed, the data will be stored for the warranty period, then subject to statutory retention periods, in particular tax and commercial law, and then deleted at the end of the period, unless you have consented to further processing and use.

 

DATA SUBJECT RIGHTS

If the legal requirements are met, you have the following rights: the right to access, rectification, erasure, restriction of processing and data portability.

You also have the right to object to direct marketing.

 

RIGHT TO COMPLAIN TO A SUPERVISORY AUTHORITY

You have the right to lodge a complaint with a supervisory authority if you believe that your personal data are being processed unlawfully.

 

RIGHT TO OBJECT

Where the processing of personal data referred to here is based on our legitimate interests, you have the right to object to such processing at any time on grounds relating to your particular situation.

Following an objection, the processing of the data concerned will cease unless we can provide compelling legitimate reasons for the processing which do not override your interests, rights and freedoms, or if the processing serves the establishment, exercise or defense of legal claims.